Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We collect information automatically when you:

• Visit our website
• Use our mobile applications
• Open marketing emails
• Interact with our advertisements

2.3 Third-Party Sources

We may receive information about you from third parties, such as:

• Business partners
• Social media platforms
• Marketing agencies
• Public databases

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Process and fulfill your orders and transactions
• Communicate with you about your account, orders, and inquiries
• Send you marketing communications and promotional offers
• Personalize your experience and tailor content and offers
• Improve our website, products, and services
• Analyze usage patterns and conduct research
• Detect, prevent, and address technical issues and security breaches
• Comply with legal obligations and enforce our terms and policies

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: We process certain data based on your explicit consent.
• Contract: We process data necessary to fulfill our contractual obligations to you.
• Legitimate Interests: We process data based on our legitimate business interests, such as improving our services and marketing our products.
• Legal Obligation: We process data to comply with legal requirements.

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Partners: Third parties with whom we collaborate on joint marketing campaigns, promotions, or product offerings.
• Affiliates: Our subsidiaries and affiliated companies for purposes consistent with this privacy policy.
• Legal Authorities: Law enforcement or other government agencies as required by law or in response to a legal request.
• Corporate Transactions: In connection with a merger, acquisition, or sale of assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of sensitive data
• Secure network architecture
• Access controls and authentication procedures
• Regular security assessments and testing
• Staff training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including:

• Providing our services to you
• Complying with legal, accounting, or reporting requirements
• Resolving disputes
• Enforcing our agreements

We regularly review our retention periods to ensure we only keep data as long as necessary.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information.
• Rectification: The right to request that we correct inaccurate or incomplete information.
• Erasure: The right to request that we delete your personal information in certain circumstances.
• Restriction: The right to request that we restrict the processing of your information in certain circumstances.
• Portability: The right to request that we transfer your information to another organization or to you.
• Objection: The right to object to processing of your personal information.
• Withdraw Consent: The right to withdraw consent where we process information based on your consent.

To exercise these rights, please contact us using the details provided at the end of this policy.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and to store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about the cookies we use, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

11. Children's Privacy

Our website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. International Transfers

We operate internationally and may transfer your personal information to countries outside your country of residence. When we transfer information, we take appropriate safeguards to ensure that your information receives an adequate level of protection.

13. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

14. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: